Faq

Our formulations are designed to support the skin throughout hormonal journeys (GAHT, HRT, or other hormonal imbalances), when specific concerns such as testosterone-related acne or estrogen-related dryness may arise.

None, of course.
Oily skin is oily skin, just as sensitive skin is sensitive skin.
What changes is the context and the way the skin evolves over time.
DORA was not born from a product innovation ("we discovered a secret ingredient"), but from a process innovation. We chose to build our entire approach around the needs of people who have historically been overlooked by the beauty industry and who, for years, have had to adapt to products designed for someone else.

Absolutely.
The dermatological active ingredients in our formulas are effective for concerns such as acne, dryness, sensitivity, and folliculitis, regardless of their underlying cause.

Of course.
Although it was developed to address dryness associated with estrogen-based hormone therapy, it works perfectly for anyone with dry skin.

Of course.
Although it was developed to address increased oiliness often associated with testosterone-based hormone therapy, it works perfectly for anyone with oily skin.

If you are not undergoing gender-affirming hormone therapy but have fallen in love with our ingredient lists, we recommend choosing the line that best addresses the skin concern you are experiencing most at the moment:
Balance if you are dealing with shine, excess sebum, or acne.
Comfort if dryness, sensitivity, or tightness are your main concerns.
If your skin does not lean strongly in either direction, you can also mix and match products from both lines. For example:
Daily Fresh + Glow Nourish
If you're unsure which products are right for you, feel free to reach out to us on Instagram.

Yes, 100%.
We use vegan ingredients and do not test on animals.

Yes.
All DORA products are clinically tested in collaboration with research centers and specialists in dermatology and endocrinology.

No. Our fragrances are neutral, lightweight, and hypoallergenic, designed to provide a comforting sensory experience suitable for everyone.

No.
Our formulas follow clean beauty principles, featuring more than 96% naturally derived ingredients and excluding silicones, parabens, mineral oils, and microplastics.

Yes.
DORA formulas are clean, thoughtfully developed with an essential approach, and dermatologically tested on sensitive skin at the University of Ferrara.

Our fragrances are hypoallergenic, lightweight, and gender-neutral, formulated to minimize the risk of irritation while providing a pleasant sensory experience.

Yes.
We use recyclable materials and are continuously working to reduce plastic consumption and packaging waste across our products and operations.

Yes.
Whether you are experiencing menopause, endometriosis, polycystic ovary syndrome (PCOS), or other hormone-related conditions, DORA can help support your skin and restore balance.

Our product lines are designed to support common skin changes associated with hormone therapies:

• Testosterone-related concerns: Acne and oily skin, Folliculitis, Redness
• Estrogen-related concerns: Dry and sensitive skin, Fragile or reactive skin

Results vary depending on your skin and hormonal journey.
With consistent use, most people begin to notice improvements within 3–4 weeks. That said, many members of our community tell us they see visible differences within the first 7 days of use.

No.
DORA products are cosmetic skincare products, not medical treatments. They can be an effective complement to your skincare routine but should not replace professional medical advice, prescriptions, or dermatological treatments.

Generally, yes. However, if you are following a specific treatment plan involving products such as retinoids, topical antibiotics, or other prescription therapies, we recommend consulting your healthcare professional before introducing new skincare products.

Yes.
Active ingredients such as niacinamide and azelaic acid, which are included in our formulations, can help improve skin texture and promote a more even-looking complexion.

Testosterone can increase sebum production, making the skin oilier and more prone to enlarged pores and acne. Some people may also experience increased skin sensitivity or folliculitis. DORA Balance, our line for oily and blemish-prone skin, is specifically designed to help rebalance these changes with sebum-regulating and soothing active ingredients.

Estrogens generally reduce sebum production and can make the skin thinner and more delicate.
This may lead to dryness, loss of elasticity, and increased sensitivity.
DORA Comfort, our line for dry and sensitive skin, is formulated to provide deep hydration, strengthen the skin barrier, and deliver lasting comfort.

Absolutely.
Many people experience periods of increased oiliness and shine due to higher sebum production, alternating with phases of dryness, dehydration, and dullness.
You can mix and match our products according to your skin's needs—for example, using one of our cleansers consistently while alternating between moisturizers for oily or dry skin.
DORA is designed to support you throughout every stage of your journey.

Yes.
Our formulations are clinically tested, including on sensitive skin, and are made with gentle, soothing ingredients.
We do not use silicones, parabens, or harsh fragrances. Every product is designed to respect skin that may be more reactive, delicate, or vulnerable during hormonal changes.

Yes.
Some people undergoing GAHT experience folliculitis related to shaving, hair removal, or hormonal changes.
Our gentle cleansers and soothing active ingredients help reduce irritation and redness while supporting the skin's natural barrier function.

You can shop directly through our official online store.
We are continuously expanding our distribution channels to make DORA accessible to more people.

Yes.
We currently ship throughout Europe and are working to expand to additional countries and regions.

Yes.
We offer a 30-day return policy.

Face Cream (50 ml): approximately 1.5 months with daily use.
Cleansers (150 ml): approximately 2–3 months with daily use.

All DORA products are made in Italy in certified laboratories that adhere to the highest standards of quality, research, and sustainability.